Video: The 2016 Customer Experience Masterplan

Customer experience (CX) marketing is complex, crossing organizational and communication channels throughout the entire company. That’s why many companies rate their efforts low.

This is a presentation I delivered at a Dotmailer briefing in February 2016. Watch this video to understand how a holistic approach to your marketing can help you succeed and grow.

https://www.brighttalk.com/webcast/13231/196389/the-2016-customer-experience-masterplan

Categories Marketing, portfolio, UncategorizedTags , , ,

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